The content and offerings presented on this website by Mirsonics, including our Sonic Therapeutics, is designed to support holistic wellbeing, personal transformation, and self-directed healing. These audio-based tools are inspired by over two decades of global fieldwork, involving thousands of users across a wide range of conditions including trauma recovery, immune resilience, and chronic disease. Many of the positive outcomes shared through case studies and anecdotal reports are genuine accounts from individuals, practitioners, and communities. These experiences reflect our ongoing commitment to compassionate, accessible, and low-cost approaches to health and wellbeing, particularly in underserved populations. However, these tools are not intended as a substitute for medical advice, diagnosis, or treatment. Individuals should always consult with a licensed healthcare professional regarding any medical condition or health concern. Our audios and systems are intended as complementary wellbeing tools and are best used as part of a broader personal or therapeutic plan. Please note that the Sonic Therapeutics technology is currently in a developmental and investigational phase.
Mirsonics Inc. ("Mirsonics") provides our website located at www.mirsonics.com (the "Site") and self-improvement services accessible via our web application at: app.mirsonics.com and/or our mobile device application CoolSonics™ ("App"). To make these Terms easier to read, the Site, our services and App are collectively called the "Services." Please read these Terms of Service (the "Terms") carefully because they govern your use of our Services.
Agreement to Terms
By using our Services, you agree to be bound by these Terms. If you don't agree to be bound by these Terms, do not use the Services.
Privacy Policy
Please refer to our Privacy Policy below for information on how we collect, use and disclose information from our users. You acknowledge and agree that your use of the Services is subject to our Privacy Policy.
Changes to Terms or Services
We may modify the Terms at any time, in our sole discretion. If we do so, we'll let you know either by posting the modified Terms on the Site or through other communications. It's important that you review the Terms whenever we modify them because if you continue to use the Services after we have posted modified Terms on the Site, you are indicating to us that you agree to be bound by the modified Terms. If you don't agree to be bound by the modified Terms, then you may not use the Services anymore. Because our Services are evolving over time we may change or discontinue all or any part of the Services, at any time and without notice, at our sole discretion.
Arbitration Notice
Unless you opt out of arbitration within 30 days of the date you first agree to these terms by following the opt-out procedure specified in the "Arbitration" section below, and except for certain types of disputes described in the "Arbitration" section below, you agree that disputes between you and Mirsonics Inc. will be resolved by binding, individual arbitration and you are waiving your right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding.
Who May Use the Services
Eligibility
You may use the Services only if you are 18 years or older and are not barred from using the Services under applicable law. To make a purchase via the Services (described in the Section titled "Purchases" below), you must be 18 years or older and capable of forming a binding contract.
Registration and Your Information
If you want to use certain features of the Services you'll have to create an account ("Account"). You can do this via the App or the Site or through your account with certain third-party social networking services (each, an "SNS Account"). If you choose the SNS Account option we'll create your Account by extracting from your SNS Account certain personal information such as your name and email address and other personal information that your privacy settings on the SNS Account permit us to access.
It's important that you provide us with accurate, complete and up-to-date information for your Account and you agree to update such information, as needed, to keep it accurate, complete and up-to-date. If you don't, we might have to suspend or terminate your Account. You agree that you won't disclose your Account password to anyone and you'll notify us immediately of any unauthorized use of your Account. You're responsible for all activities that occur under your Account, whether or not you know about them.
Using the Services
Via the Services, users can select from a variety of options to create customized audio and various self-improvement sessions. You can also use the paid functionality of the Services to utilize the enhanced functionality of the Services or purchase items that are offered for sale through the Services (the "Products"), as described in further detail under the Section titled "Purchases" below.
You understand and agree that the Services, Products (ex. audios) and any other information you use, acquire, or learn from Mirsonics or the App are not FDA approved to diagnose, prevent, or treat any condition or disease, or to be a substitute for professional medical care. Not all activities described on the Services or Products are suitable for everyone. Do not use the Services while driving, operating heavy machinery, or performing other tasks that require attention and concentration. You understand and agree that you are solely responsible for your use of the Services.
Purchases
Fees
Mirsonics offers certain enhanced features of the Services which you can purchase as a monthly or yearly subscription ("Subscription"). A description of features associated with Subscriptions is available via the Services. When you purchase a Subscription or a Product (each, a "Transaction"), we may ask you to supply additional information relevant to your Transaction, such as your credit card number, the expiration date of your credit card and your address(es) for billing and delivery (such information, "Payment Information"). You represent and warrant that you have the legal right to use all payment method(s) represented by any such Payment Information. The amounts due and payable by you for a Transaction through the Services will be presented to you before you place your order. If you choose to initiate a Transaction via the Services, you authorize us to provide your Payment Information to third party service providers so we can complete your Transaction and agree (a) to pay the applicable fees and any taxes; (b) that Mirsonics may charge your credit card or third party payment processing account, including, but not limited to, your account with the app store or distribution platform (like the Apple App Store, Google Play or the Amazon Appstore) where the App is made available (each, an "App Provider"), for verification, pre-authorization and payment purposes; and (c) to bear any additional charges that your App Provider, bank or other financial service provider may levy on you as well as any taxes or fees that may apply to your order. You'll receive a confirmation email after we confirm the payment for your order. Your order is not binding on Mirsonics until accepted and confirmed by Mirsonics. All payments made are non-refundable and non-transferable except as expressly provided in these Terms.
If you have any concerns or objections regarding charges, you agree to raise them with us first and you agree not to cancel or reject any credit card or third party payment processing charges unless you have made a reasonable attempt at resolving the matter directly with Mirsonics.
Mirsonics reserves the right to not process or to cancel your order in certain circumstances, for example, if your credit card is declined, if we suspect the request or order is fraudulent, or in other circumstances Mirsonics deems appropriate in its sole discretion. Mirsonics also reserves the right, in its sole discretion, to take steps to verify your identity in connection with your order. You may need to provide additional information to verify your identity before completing your Transaction (such information is included within the definition of Payment Information). Mirsonics will either not charge you or refund the charges for orders that we do not process or cancel.
Title, Risk of Loss
The risk of loss and title for Products purchased by you pass from Mirsonics to you on shipment from Mirsonics facility.
Return Policy
If for any reason, you are not satisfied with the Product or Service you have purchased and you want to return the Product, please contact support@mirsonics.com
Subscriptions and Billing
Automatic Renewal and How to Cancel
All amounts are payable and charged: (i) for one-off purchase, at the time you place your order; and (ii) For monthly or yearly subscriptions, at the beginning of the subscription and, because each such subscription renews automatically for an additional period equal in length to the expiring subscription term until you cancel it, at the time of each renewal until you cancel, using the Payment Information you have provided. You must cancel your monthly or yearly Subscription before it renews to avoid the billing of the fees for the next Subscription period. If you purchase your Subscription via the Site, you can cancel the renewal of your subscription at any time by contacting us by email at support@mirsonics.com. If you purchase your Subscription via an App Provider, you can cancel the renewal of your subscription at any time with the App Provider. You will not receive a refund for the fees you already paid for your current subscription period and you will continue to receive the Services ordered until the end of your current Subscription period.
Changes to Price Terms
Mirsonics reserves the right to change its pricing terms for Subscriptions at any time and Mirsonics will notify you in advance of such changes becoming effective. Changes to the pricing terms will not apply retroactively and will only apply for Subscription renewals after such changed pricing terms have been communicated to you. If you do not agree with the changes to Mirsonics's pricing terms then you may choose not to renew your Subscription in accordance with the section "Subscriptions Automatically Renew Until You Cancel & How to Cancel Your Subscription."
Future Functionality
You agree that your purchases are not contingent on the delivery of any future functionality or features, or dependent on any oral or written public comments made by Mirsonics regarding future functionality or features.
Feedback
We welcome feedback, comments and suggestions for improvements to the Services or Products ("Feedback"). You can submit Feedback by emailing us at support@mirsonics.com. You grant to us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sublicenseable and transferable license under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon and otherwise exploit the Feedback for any purpose.
Content and Ownership
Definitions
For purposes of these Terms, (i) "Content" means text, graphics, images, music, software, audio, video, works of authorship of any kind, and information or other materials that are posted, generated, provided or otherwise made available through the Services; and (ii) "User Content" means any Content that users (including you) provide to be made available through the Services. Content includes without limitation User Content.
Content Ownership
Mirsonics does not claim any ownership rights in any User Content and nothing in these Terms will be deemed to restrict any rights that you may have to use and exploit your User Content. Subject to the foregoing, Mirsonics and its licensors exclusively own all right, title, and interest in and to the Services and Content, including all associated intellectual property rights. You acknowledge that the Products, Services and Content are protected by copyright, trademark, and other laws of the United States and foreign countries. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services or Content.
Rights in User Content Granted by You
By making any User Content available through Services you hereby grant to Mirsonics a non-exclusive, transferable, sublicensable, worldwide, royalty-free license to use, copy, modify, create derivative works based upon, distribute, publicly display, publicly perform and distribute your User Content in connection with operating and providing the Services and Content to you and to other users.
Rights in Content Granted by Mirsonics
Subject to your compliance with these Terms, Mirsonics grants you a limited, non-exclusive, non-transferable, non-sublicenseable license to view, listen, and display the Content solely in connection with your permitted use of the Services and solely for your personal and non-commercial purposes. Under no circumstances will copies or recordings of any Mirsonics audios be allowed as it violates copyright laws.
App Usage and Rights
Rights in App Granted by Mirsonics
Subject to your compliance with these Terms, Mirsonics grants you a limited non-exclusive, non-transferable, non-sublicenseable license to download and install a copy of the App on a mobile device or computer that you own or control and to run such copy of the App solely for your own personal non-commercial purposes. Mirsonics reserves all rights in and to the App not expressly granted to you under these Terms. You may not copy the App, except for making a reasonable number of copies for backup or archival purposes. Except as expressly permitted in these Terms, you may not: (i) copy, modify or create derivative works based on the App; (ii) distribute, transfer, sublicense, lease, lend or rent the App to any third party; (iii) reverse engineer, decompile or disassemble the App; or (iv) make the functionality of the App available to multiple users through any means.
Additional Terms for App Store Apps
If you accessed or downloaded the App from the Apple Store, then you agree to use the App only: (i) on an Apple-branded product or device that runs iOS (Apple's proprietary operating system software); and (ii) as permitted by the "Usage Rules" set forth in the Apple Store Terms of Service.
If you accessed or downloaded the App from an App Provider, then you acknowledge and agree that these Terms are concluded between you and Mirsonics, and not with App Provider, and that Mirsonics is solely responsible for the App. App Provider has no obligation to furnish any maintenance and support services with respect to the App. You must also comply with all applicable third-party terms of service when using the App.
Prohibited Uses
You agree not to do any of the following:
- Post, upload, publish, copy, submit or transmit any Content that infringes, misappropriates or violates a third party's intellectual property rights, or rights of publicity or privacy; is fraudulent, false, misleading or deceptive; is defamatory, obscene, or offensive; promotes discrimination, bigotry, racism, hatred, harassment or harm; is violent or threatening; or promotes illegal or harmful activities or substances
- Use, display, mirror or frame the Services, Mirsonics's name, any trademark, logo or other proprietary information, without Mirsonics's express written consent
- Access, tamper with, or use non-public areas of the Services or Mirsonics's computer systems
- Attempt to probe, scan, or test the vulnerability of any system or breach any security measures
- Circumvent any technological measure implemented to protect the Services
- Use automated tools (spiders, robots, crawlers, data mining tools) to access or search the Services
- Send any unsolicited advertising, promotional materials, spam, or chain letters
- Use the Services for any commercial purpose or the benefit of any third party
- Attempt to decipher, decompile, disassemble or reverse engineer any software used to provide the Services
- Interfere with the access of any user, host or network, including sending a virus, overloading, flooding, or spamming the Services
- Collect or store personally identifiable information from other users without their express permission
- Impersonate or misrepresent your affiliation with any person or entity
- Violate any applicable law or regulation
- Encourage or enable any other individual to do any of the foregoing
We reserve the right, but are not obligated, to remove or disable access to any Content, at any time and without notice, if we consider any Content to be objectionable or in violation of these Terms.
Links to Third Party Websites or Resources
The Services and App may contain links to third-party websites or resources. We provide these links only as a convenience and are not responsible for the content, products or services on or available from those websites or resources or links displayed on such websites. You acknowledge sole responsibility for and assume all risk arising from, your use of any third-party websites or resources.
Termination
We may terminate your access to and use of the Services, at our sole discretion, at any time and without notice to you. You may cancel your Account at any time by sending an email to us at support@mirsonics.com. If you purchase Subscription via an App Provider, you should also cancel your Subscription with the App Provider directly. Upon any termination, discontinuation or cancellation of Services or your Account, all provisions of these Terms which by their nature should survive will survive, including, without limitation, ownership provisions, warranty disclaimers, limitations of liability, and dispute resolution provisions.
Warranty Disclaimers
Mirsonics's Services, Products and Content are provided "as is," without warranty of any kind. Without limiting the foregoing, we explicitly disclaim any warranties of merchantability, fitness for a particular purpose, quiet enjoyment or non-infringement and any warranties arising out of course of dealing or usage of trade.
We make no warranty that the Services or Products will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness or reliability of any Content.
Indemnity
You will indemnify and hold harmless Mirsonics and its officers, directors, employee and agents, from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with (i) your access to or use of the Services or Content or (ii) your violation of these Terms.
Limitation of Liability
Neither Mirsonics nor any other party involved in creating, producing, or delivering the Services, Products or Content will be liable for any incidental, special, exemplary or consequential damages, including, but not limited to, lost profits, loss of data or goodwill, service interruption, computer damage or system failure or the cost of substitute Services or Products arising out of or in connection with these terms or from the use of or inability to use the Services, Products or Content, whether based on warranty, contract, tort (including negligence), product liability or any other legal theory, and whether or not Mirsonics has been informed of the possibility of such damage, even if a limited remedy set forth herein is found to have failed of its essential purpose.
In no event will Mirsonics's total liability arising out of or in connection with these terms or from the use of or inability to use the Services, Products or Content exceed the amounts you have paid to Mirsonics for use of the Services, Products or Content or fifty dollars ($50), if you have not had any payment obligations to Mirsonics, as applicable.
Dispute Resolution
Governing Law
These Terms and any action related thereto will be governed by the laws of the Commonwealth of Massachusetts without regard to its conflict of laws provisions.
Agreement to Arbitrate
You and Mirsonics agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Services, Products or Content (collectively, "Disputes") will be settled by binding arbitration, except that each party retains the right: (i) to bring an individual action in small claims court and (ii) to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents or other intellectual property rights.
Without limiting the preceding sentence, you will also have the right to litigate any other Dispute if you provide Mirsonics with written notice of your desire to do so by email at support@mirsonics.com within thirty (30) days following the date you first agree to these Terms (such notice, an "Arbitration Opt-out Notice").
Arbitration Rules and Process
The arbitration will be administered by the American Arbitration Association ("AAA") in accordance with the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes then in effect. The Federal Arbitration Act will govern the interpretation and enforcement of this Section. Unless you and Mirsonics otherwise agree, the arbitration will be conducted in the county where you reside.
Arbitrator's Decision
The arbitrator will render an award within the time frame specified in the AAA Rules. Judgment on the arbitration award may be entered in any court having jurisdiction thereof. The arbitrator's award of damages must be consistent with the "Limitation of Liability" section above.
Fees
Your responsibility to pay any AAA filing, administrative and arbitrator fees will be solely as set forth in the AAA Rules. However, if your claim for damages does not exceed $75,000, Mirsonics will pay all such fees unless the arbitrator finds that either the substance of your claim or the relief sought was frivolous or was brought for an improper purpose.
General Terms
These Terms constitute the entire and exclusive understanding and agreement between Mirsonics and you regarding the Services, Products and Content, and these Terms supersede and replace any and all prior oral or written understandings or agreements between Mirsonics and you regarding the Services, Products and Content.
You may not assign or transfer these Terms, by operation of law or otherwise, without Mirsonics's prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. Mirsonics may freely assign or transfer these Terms without restriction.
Any notices or other communications provided by Mirsonics under these Terms will be given: (i) via email; or (ii) by posting to the Services. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.
Mirsonics's failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.